FAQs • Kings Mountain, NC • CivicEngage

Do we sell fiber optics to the home?: No, we do not. As a municipality, we are not allowed to provide these type of services. The fiber we lease is "dark" meaning no service is provided. It is primarily leased by larger industrial customers to connect buildings across town, or used as the "last mile" to lower their cost to bring in high speed internet to their business. The fiber optics can also be used to tie businesses back to The City's NOC (Network Operation Center) where they can also lease rack space for off-site equipment or backups.

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Information Technology

1. Do we sell fiber optics to the home?: No, we do not. As a municipality, we are not allowed to provide these type of services. The fiber we lease is "dark" meaning no service is provided. It is primarily leased by larger industrial customers to connect buildings across town, or used as the "last mile" to lower their cost to bring in high speed internet to their business. The fiber optics can also be used to tie businesses back to The City's NOC (Network Operation Center) where they can also lease rack space for off-site equipment or backups.

2. What is "Rack Space"?: We have server racks in a proper environment that would be costly for most businesses to house themselves. Our racks are in a secure, temperature controlled, generator backed, fire suppression protected, and video recorded environment. All visitor to this area, must be escorted by City staff, and must sign in and out of the room. Customers leasing rack space can store their primary servers, backup servers, or off-site backups at this location.